Return & Refund Policy
Thank you for shopping at Basin Safety Supply (this site)
If you are not entirely happy with your purchase, we’re here to help.
Returns
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in original packaging
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate your refund to your credit card (or original method of payment)
You will receive the credit within 7-10 business days, depending on your card issuer’s policies
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping cost are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact us
If you have any questions on how to return your item to us, contact us.
855.260.3158
701.572.8140
4401 16th Ave W
Williston, ND 58801
Effective 10/14/2020